Welcome to EZGO Auto Detailing ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website located at ezgodetailus.com and any related services, including but not limited to mobile ceramic coating, paint protection, and auto detailing services provided by EZGO Auto Detailing in the Inland Empire area and surrounding regions.

By accessing our website, submitting a form, or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Services

EZGO Auto Detailing provides mobile ceramic coating installation, paint correction, paint protection film (PPF), and related auto detailing services. All services are subject to availability, scheduling, and assessment of the vehicle. We reserve the right to decline service at our discretion.

2. Quotes & Pricing

Quotes provided through our website, phone, text, or in person are estimates based on the information provided. Final pricing may vary depending on vehicle condition, size, and scope of work. A final price will be confirmed before any work begins.

3. Appointments & Cancellations

Appointments are confirmed upon mutual agreement of date, time, and service scope. We ask for at least 24 hours' notice for cancellations or rescheduling. Repeated no-shows or last-minute cancellations may result in a cancellation fee or refusal of future bookings.

4. Payment

Payment is due upon completion of services unless otherwise agreed in writing. We accept major credit cards, debit cards, cash, and other payment methods as communicated at the time of booking. Deposits may be required for certain services and are non-refundable unless the appointment is cancelled by EZGO Auto Detailing.

5. Warranty

Ceramic coating services may include a warranty on durability as described at the time of purchase. Warranty coverage, terms, and duration vary by product and package selected. Warranty details will be provided in writing upon completion of service. Failure to follow recommended maintenance may void warranty coverage.

6. SMS & Text Messaging Terms

By providing your phone number and checking the applicable consent box on our website forms, you consent to receive text messages from EZGO Auto Detailing. There are two categories of messages:

Customer care messages: These include appointment confirmations, reminders, service updates, follow-ups, and order-related notifications. These messages are sent based on your interaction with our services.

Message Frequency: Message frequency varies. Non-marketing messages are sent as needed based on your appointments and service interactions.

Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out: You may opt out of text messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message and no further messages will be sent.

Help: For assistance, reply HELP to any message or contact us at the information provided below.

Consent is Not Required: Providing consent to receive text messages is not a condition of purchasing any goods or services from EZGO Auto Detailing.

Carriers Supported: Compatible with all major U.S. carriers including AT&T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages.

7. User Responsibilities

You agree to provide accurate and complete information when submitting any form on our website. You are responsible for ensuring your vehicle is accessible and in a condition suitable for the requested service. You agree not to misuse our website or services for any unlawful purpose.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of EZGO Auto Detailing and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

9. Limitation of Liability

EZGO Auto Detailing shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or services. Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim. We are not responsible for pre-existing damage to vehicles that is not disclosed prior to service.

10. Indemnification

You agree to indemnify and hold harmless EZGO Auto Detailing, its owners, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or services, your violation of these Terms, or your violation of any third-party rights.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of any third-party sites. Accessing third-party links is at your own risk.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in San Bernardino County, California.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes acceptance of the revised Terms.

14. Contact Us